“Time to send out our INCREDIBLE appreciation and love for the unsung heroes of the Zoo, our Guest Services Staff! In a challenging year, they have continued to serve you, our guests, with smiles on their faces (you just can’t see them under their masks). We thank you for your commitment to ZooMontana. We are also over the moon proud of their representation of the Zoo in both the attached article, and on the cover of this month’s Souvenirs, Gifts & Novelties magazine. Wow!! Next time you come in, give them a bit of congrats, they more than deserve it.”

-from the ZooMontana, Billings, Mont., Facebook page