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World’s Fair
How Global Gifts Breathe New Life into Charitable Efforts at Zoo and Aquarium Gift Shops

June 14, 2018 No Comments

Since the late 1970s, the Cape May County Zoo has welcomed tourists to 57 acres of natural habitat in the southern region of coastal New Jersey. With a free-flight aviary and reptile house, the zoo is also well known for its more than 500 different animals from 250 species.

At the Ark in the Park gift shop in Cape May, zoo Spokesperson Kaitlyn Prosser said that guests can find the perfect souvenir from their visit. “We sell ornaments that are handcrafted in India using recycled wool from carpets,” she explained. “These items are appealing to have in my store because they are not only adorable and well made but they also have a story attached to them, a story that my cashiers can share with the customers.”

Lisa Jones, director of retail, Columbus Zoo and Aquarium north of Columbus, Ohio. The destination attracts more than 2 million visitors each year.

Prosser buys these unique ornaments from Art Studio Company, a company that actually works with craftspeople in India directly. “Art Studio has many different items that are handmade by the local artists in the countries that make them,” she said.

In addition to supporting international makers, Prosser also carries tiles that have been made from castings of animal’s footprints right at the zoo. They are particularly popular among guests to this popular tourist region.

Gifts that Reflect Conservation Efforts
The Columbus Zoo and Aquarium north of Columbus, Ohio, has come a long way since it first opened in 1927. Today, the destination attracts more than two million visitors each year thanks to its 7,000-plus animals, 18-hole golf course and world-famous conservation program. During the past few years the zoo has donated more than $3 million to important conservation programs in more than 30 countries worldwide.

Lisa Jones, director of retail at the Columbus Zoo, said that these international efforts are reflected in the array of retail spaces on site. “We partner with a variety of suppliers around the world who provide us with quality items and share our goals of protecting wildlife through education and conservation,” Jones said.

One of the biggest shops, the Zoo Marketplace, features a selection of gifts near the main entrance, though it’s perhaps best known for its Jack Hanna Signature Collection, which is exclusive to the Columbus Zoo.

A second gift shop, Stingray Bay Gifts, combines marine life with shopping. Guests are invited to check out the touch pool while shopping for gifts related to all things stingray and sea life-themed. A special Jr. Zookeeper shop is also open near the entry plaza with an assortment of apparel, plush and affordable novelty items geared toward kids.

The Yukon Fossils and Gems Company gives guests the chance to pan for their own treasures along with a gift shop featuring items related to gems, crystals and fossils.

Small toys, including stuffed snow leopards, at the Columbus Zoo and Aquarium. One of the biggest shops, the Zoo Marketplace, features a selection of gifts near the main entrance.

Two other shops, the Mermaid’s Purse and Mudiwa Village Gifts, specialize in aquatic-themed merchandise and eco-friendly jewelry, décor and art from African craftspeople, respectively.

It’s at the Mudiwa where most of the zoo’s most interesting international gifts can be found, all housed within an open-air market designed to replicate the humble wooden structures one might see in an African village.

“We actually have our own group, Partners in Conservation (PIC), founded here at the Columbus Zoo and Aquarium in 1991,” said Jones. “PIC helps local Central African populations better their lives by attempting to eliminate poaching and deforestation that typically lead families to lives of poverty. Purchasing hand-made items by local artisans, we help conserve vulnerable wildlife in these areas.” Some of the beautiful items that can be purchased at the zoo to support this incredible effort include hand-woven baskets, fabric dolls, carved wood animals and ornaments.

“Snares to Wares is another project we’ve just gotten involved with,” said Jones. The program, by Michigan State University researchers, has found a creative way to stop the decline of the wildlife population in East Africa. “They are teaching young men in Uganda to mold and shape the wire used in snare traps into toys and works of art,” Jones explained. “They are providing these men with new skills and creating a way to make a living without snaring animals.”

Jones said that the effort really syncs well with the zoo’s own efforts to bring more attention to the illegality of poaching and to support communities through art. “We’ve recently purchased several pieces of art to help fund their work and educate our guests,” she said, “all while providing a one-of-a-kind unique gift item.”

Jones said she also works closely with SS Handcrafted Art, an importer of arts and crafts from Ecuador that shares the zoo’s mission of giving back. “These artisans produce a wide variety of land and sea marble decorative figurines,” she explained. “Being one of only a few zoos that have manatees, the marble manatees are very popular here.”

Other international items that sell well include Tagua nut carvings and jewelry, clove and cinnamon ornaments, repurposed flip flops made into animal figurines, paper bead jewelry and birds carved from seedpods.

“We’ve had much success with companies such as Stone Age Arts, Mbare, Snow Leopard Trust, ef-ivory (which is elephant-friendly) and Global Crafts,” said Jones. “I’ve found companies at trade shows, some through word of mouth and others have found me.”

She said she likes working with a variety of different vendors, particularly when the merchandise is tied to animal conservation and eco-conscious efforts. “I’m happy to work with mission-driven companies and provide our guests with gifts they can feel good about purchasing,” she said.

The Columbus Zoo and Aquarium houses 7,000-plus animals, offers an 18-hole golf course and is home to a world-famous conservation program. Shown is a merchandise display at a zoo store.

A Fair Trade Approach to the Nonprofit World
At the Seneca Park Zoo Society gift shop in Rochester, N.Y., proceeds from sales benefit the zoo and the craftspeople that make many of these Fairtrade gifts. ZooShop, as it’s called, is stocked wall to wall with plush, apparel and great gift items, including jewelry and home décor. Many of the international items are certified as Fairtrade, which means they’re created by makers that are paid living wages that ultimately help support individuals and communities globally.

President and CEO of Seneca, Pamela Reed Sanchez, said, “We carry a variety of fair-trade items that are made in regions represented by the animals and ecosystems guests encounter at Seneca Park Zoo.” 

For example, the shop sells decorative plates, beaded bracelets and necklaces from Kenya, as well as small plush animals, heart-shaped jewelry and trinket holders. Kids really enjoy the tambourines while adults have made the hand-painted Indian shoulder bags quite popular.

Other merchandise with international roots spans categories ranging from décor to tableware, including felt birdhouses from Nepal and India, hand-woven baskets from Bangladesh and Ghana, and even salad tongs from the Philippines.
“It is important that our guests experience our mission throughout their visit to Seneca Park Zoo,” said Sanchez, “from the moment they walk up to the gate to the moment they leave, including their visit to the ZooShop.”

With a mission is to inspire the community to connect with, care for and conserve wildlife and wild places, the zoo shop even offers customers suggestions as to how they can help save animals from extinction. “Purchasing these items from our shop is a tangible way to support conservation and to support the people and villages that make them,” said Sanchez. “Providing income to the people living in the same region as snow leopards or African elephants or Amur tigers helps provide economic opportunities and keeps these people from engaging in illegal wildlife trade or illegal logging, thus protecting wildlife.”
Sanchez said in addition to the charitable component of the internationally made merchandise, customers can find items that aren’t available from most other retailers in the region. “Customers are always looking for unique gift items they can’t easily find elsewhere,” she said. “They are also looking for useful mementos of their visit to the zoo. I think people also feel good purchasing these items because they know that in doing so they are supporting artisans and communities that are actively seeking ways to make a difference for wildlife.”

The ZooShop staff actually selects the inventory, mostly from gift catalogs. “The Association of Zoos and Aquariums,” she said, “also sends out suggestions for reliable Fairtrade vendors. We also work directly with some of our international conservation partners, such as Snow Leopard Trust, which also operates Snow Leopard Enterprises.”

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Testimonials

    • “We always enjoy Souvenirs, Gifts & Novelties magazine and are happy to share our stories. I learn something from it every time I read it and share it with our gift shop staff regularly.”
      – Beth Rich, Zoo Superintendent, Tautphaus Park Zoo, Idaho Falls, ID

    • “We have been in business since 1988 and a part of our success has been the use of trade magazines such as yours. Being far away from most trade shows, these magazines are a great lifeline for us who can’t just drive to a gifts show. So thank you for being there for us with insightful articles.”
      – Malia Johnson, President, Malimar Inc. dba Sedona, Honolulu, HI

    • “…Because of our budget, I am unable to go to market, so your Souvenirs, Gifts & Novelties publication serves at a great tool for me to see what is new and trending in the market, and I have tried many new products because I’ve seen them advertised in your magazine. Thanks again.”
      – Nancy Cole, gift shop manager, Booth Society, D.C. Booth Historic National Fish Hatchery & Archives, Spearfish, S.D.

    • I just received my copy of SGN Magazine, and I was delighted to see [Natalie Hope McDonald’s] article about us. Thank you for featuring my shop in such a lovely way. It means a lot to me as a small business owner.” 
      – 
      Heather Mohorn, Momo’s Tree House, Philadelphia, Pa.

    • “Thanks for your magazine. I really enjoy it and learn from it monthly.”
      Susan Michener, Admission/Gift Shop Manager,  The Montgomery Zoo, Montgomery, Ala.

    • “I wanted to take a minute to not only tell you how much I use and enjoy my copy of Souvenirs, Gifts, and Novelties Magazine, but to share with you some good news about my husband’s and my business Her Majesty’s English Tea Room. We recently won the prestigious Icon award from Americasmart Atlanta. …Thank you again for a magazine that is a little bit like a work book. My husband and I both go through it in detail, always picking up a display idea, new product, or tip.”
      – 
      Jacqueline Gillam Fairchild, Her Majesty’s English Tea Room, Dunlap, Ill

    • “Thank you for your wonderful magazine. I love getting it and we do a lot of business with your advertisers. I know that their marketing money is limited, so I make sure to mention that I saw them in Souvenirs, Gifts & Novelties magazine. Win-Win-Win. Everybody’s happy!”
      – 
      Steve Fegley, Director of Retail Operations, the Science Museum of Minnesota

    • “The March/April 2017 issue just arrived and it really made our day! Thank you for featuring the LA Maritime Museum’s Sea Chest Gift Shop. The article was very well-written, and our assistant buyer is thrilled to see her photo included!”
       – 
      Marifrances Trivelli,
      director and store buyer,  Los Angeles Maritime Museum,  San Pedro, Calif.

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